RETURN & REFUND POLICY

No returns or exchanges can be accepted if the merchandise was CUSTOM produced which includes the customized bags, jewelry, tumblers, and apparel. Please Read before Purchasing an item. If you have any questions regarding the product please ask before purchasing. If the item is defective and the company was at fault we will fix the issue by either refunding you or sending out new merchandise.

All other items can be returned or exchanged as long as it is in the original packaging.

If you have any additional questions feel free to email us at support@crafts-galore.com.